50% of great team’s performance is explained through communication. Only 7% of the communication is the language we use. And yet, 9 out of 10 conversations miss the mark.
Mastering conversations is key to achieve and maintain personal and team high performance.
Conversational Intelligenceâ (C-IQ®), is a ground-breaking, neuroscientific framework, decoding how to connect with others in a way that builds healthier, more creative and more resilient teams in the face of change and a VUCA world. How to influence others to move to a certain direction? How to create favourable reception of your message? How to make the impact that you intend? C-IQ® provides insight to answering these questions.
C-IQ® enables deeper connections to surface faster, allowing for the emergence of WISE and FIT relationships (characterised by Wisdom, Innovation, Strategy, Empathy, Foresight, Insight, Trust), leading to higher performance, growth and transformation.
The C-IQ circle is a practise into which participants are introduced to key concepts and practices of conversational intelligence and are guided into applying them to selected topics /challenges/opportunities of their context. It is highly interactive and intends to help create conversational habits and rituals that can be used in the day to day and in critical situations.
The program is organised around 7 key C-IQ® competencies; helping create awareness on the impact of being at either extreme of the Conversational dashboard spectrum and in finding your sweet spot of impactful conversations.
The program rolls out in 10 sessions of 1 h with max 12 participants per session. The outline is:
- Session 1: The alchemy of conversations – how everyday conversations can change the brain and our performance, C-IQ self-assessment
- Session 2: The 3 levels of conversations, the conversational dashboard and the blind spots, Navigational Listening & self-assessment.
- Session 3-9: The 7 key C-IQ competencies and Conversational rituals for each competency. 1 competency and its application per session
- Session 10: Integrating it all together
Sessions build on each other. Participants will benefit the most though regular participation.
Conversations shape our relationships, which shape our partnerships, our culture and reality.
Understanding and utilizing the neuroscience of conversations will create new perspectives for you in how to connect with yourself and others in ways that permit transformational results, realize your aspirations and build resilience.
Fortune 500 companies are utilising C-IQ® to triple their bottom-line results. We can utilize C-IQ® to sustain high performance and influence the way we interact as human beings, do business and create prosperity.
Sessions are delivered by Albana Vrioni, Certified C-IQ® Coach.