Forward looking organisations are placing greater emphasis on trust, values and culture in order to sustain their long-term future.
Through Conversational Intelligence organisations can build a culture based on Respect and Trust. When these are in place then we find colleagues learn from each other, develop higher-level skills and wisdom, meet performance goals and turn breakdowns into breakthroughs.
By understanding and using the tools of Conversational Intelligence we learn to communicate in a non-judgmental way. We learn to let go of being addicted to being right. We learn to listen to connect with others rather than listening to defend our idea. We learn the power of curiosity and peeling back the layers of a new idea to tease it out to its full potential. We test assumptions and mutually agree on next steps and define measures of success.
In its very core C-IQ operates by regulating the neurochemistry of conversations, down-regulating aspects that trigger stress, closing down and defensiveness hormones and up-regulating aspects that trigger trust, opening up and partnering hormones; transforming resistance into co-creating.
CIQ coaching helps answers to questions like: How to conduct and navigate through critical conversations to achieve positive impact? How to transform cultures? How to transform lives? How to build trust? What drives my conversations? Why do I pose questions but do not listen for an answer? Why do people get upset even if I’m right? Why are my top performers leaving to the competition? What do I do about those ping-pong conversations? My team meetings feel like hell is breaking loose – how to change this? How to turn around my business results? How to make change happen?
Discovering, experiencing, and sharpening the intelligence that makes your conversations impactful is the focus of coaching on Conversational Intelligence.